Transporting animals by air is by far the fastest and safest method of travel. Etihad Cargo offers customised solutions for transporting animals, from family pets to global conservation projects. And when you transport your pet with Etihad Cargo, you'll earn Etihad Guest Miles too thanks to our Personal Cargo programme.
We strictly adhere to all regulations to ensure the safest treatment of all species entrusted in our care.
Dedicated handling, pallet build-up and ramp transport by specially trained staff
Climate-controlled and pressurised compartments to ensure maximum comfort in the aircraft hold
Dedicated vehicles, available for bulk hold loading, to transport animals between the aircraft and our animal handling facilities
Adherence to Etihad Aviation Group Animal Welfare and Conservation Policy
Working closely with local vets, we’ve transported over 600 pets worldwide. We understand that your pets are members of your family, so we make sure they’re well taken care of in climate-controlled and pressurised compartments. Your pets are safe in our care. We always recommend that you speak to a vet before transporting your pet. In Abu Dhabi, please contact the British Veterinary Centre , American Veterinary Centre or the German Veterinary Clinic.
Khaleej Al Arabi &
Khalifa City A Branch
Abu Dhabi, UAE
T: +971 (2) 665-0085
F: +971 (2) 665-5118
E: info@britvet.ae
PO BOX 31051
T: +971 (2) 665-5044
F: +971 (2) 665-5297
E: info@americanvet.ae
Khalifa City A
PO Box 34867
Abu Dhabi, AUE
T: +971 (2) 556-2024
F: +971 (2) 556-2036
E: info@germanvet.ae
If you’re in the UAE, please call 02 5990099 or email cargocontact@etihad.ae. From anywhere else in the world, please refer to our GSA contact list to find your local GSA.
Please email your booking request to cargocontact@etihad.ae with the desired date, origin and destination.
Our team will send a confirmation with the airway bill number, booking information and flight details. They’ll also request all required documents for assessment and forwarding. For customers outside of the UAE, please contact your local GSA.
Each animal requires different documentation, depending on the type of the animal (whether it is under CITES- Convention on International Trade in Endangered Species of Wild Fauna & Flora), the final destination and the country of origin.
Almost all animals will need to have a health certificate, import /export permit and vaccination passport.
No food will provided for your pet.
No, you must provide your own cage which meets IATA regulated standards. Your local vet can help with this.
Get in touch
If you’ve got a question about any of our products or services, we’re here to help.
