About TempCheck 

 

Etihad Cargo understands what is needed to make sure the pharmaceuticals we carry are handled and kept in the condition and temperature range set by the manufacturers. We offer a specially designed product using the latest equipment, processes and SOP’s to keep its integrity and make sure it arrives in the quickest possible time adhering to the highest compliance guidelines.

 

In recognition of the high standards we maintain, in January of 2019 we became the first carrier in the Middle East to be awarded IATA's Centre of Excellence for Independent Validators (CEIV) certification in Pharmaceutical Logistics.

 

Key highlights of this service are:

  • Prioritized ground handling and loading – Maximum 40 minutes to and from Aircraft to cool facility

  • Temperature controlled storage (+2°C to +8°C / +15°C to +25°C)

  • Dedicated Pharma customer service team

  • Pre-cooled thermo blanket protection – To and from aircraft to cool facility

  • Temperature controlled cargo hold in aircraft with captains [or flight crew] notified

  • Trained and experienced ground handling

  • Convenient connections to over 100 destinations

 

Frequently Asked Questions

Active services: Booking and handling pharmaceutical shipments that require to be transported in active containers, which are temperature controlled and able to maintain a set temperature. Passive Services : Booking and handling of passive pharmaceutical shipments in 2°c to 8°c & 1s0c to 2s0c ranges which are able to shield temperature sensitive products from the elements and extreme weather conditions and specially design for passive packing pharmaceuticals.
Accurate & continuous temperature control through Set Point Temperature and products can be kept at a set temperature range with thermal insulation and to avoid exposure to extreme weather conditions,temperature fluctuation/deviati ons and condensations.
It is a Cost-effective solution enabling larger quantities to move with no special package limitations (not applicable for out of gauge).
For non-highly sensitive goods, which are prepared and protected to endure the ambient conditions during the critical control point phases of the journey. Passive pharmaceutical shipments in the ranges of 2-8°C & 15-25°C with passive pharmaceutical packing will be eligible for this service.
Yes, we offer a CRT Service (Controlled Room Temperature) with data records available on requested.
Yes, however, only active containers provide real time temperature readings on the screen. Passive solution does not have this feature.
Products will be covered by Pre-cooled Thermal Blankets and using cool dollies for transportation.
We offer two temperature ranges: COL (+2 degrees Celsius to +8 degrees Celsius) CRT (+15 degrees Celsius to +25 degrees Celsius)
On-board alert will be sending to Destination for prompt handling , storage and delivery upon flight departure
Two Types : Electrical heating and compressor cooling Dry-Ice based
Automatic pre-alert to prioritize the shipment towing to and from aircraft,ensuring shipment will be kept in a room temperature controlled warehouse. Speedy ground logistics will be provided avoiding prolonged exposure to unsuitable ambient temperatures and prioritized handling on tarmac.
Yes. Commodities under Perishables, Live Human Organs and Narcotics classified as Restricted Goods will not be accepted.
We will accept pharma only for Etihad online stations and no interline connections will be offered
Please contact your local Etihad Airways Cargo office for all the queries and bookings.
Yes. Every shipment requirements are different on the characteristics of a pharmaceutical, it is very important that before booking Tempcheck you agree on a SOP with your sales executive as our executives will provide with you with the necessary information and support in building any contingency plans required.

Active Solutions

Etihad Cargo has joined with leading suppliers Envirotainer, CSafe and others to offer leasing options for active pharmaceutical shipments.

 

Details of our Passive Solutions can be found further down this page.

Envirotainer RAP e2 container Envirotainer RAP e2 container Envirotainer RAP e2 container

Envirotainer RAP e2 container

The RAP e2 is a certified air cargo ULD (Unit Load Device), ensuring seamless handling throughout the supply chain worldwide.

Key features:

  •  Maintains product temperatures between ±0°C and +25°C in nearly any ambient condition 
  • Insulated container shell built in an all-composite material for superior insulation properties

  • Fully redundant electric heating and compressor cooling system

  • Enhanced air circulation system inside the container ensures a low temperature gradient within the entire cargo space
  • Easy-to-use control unit allowing simple operation of the container

Envirotainer RKN e1 container

RKN e1 container maintains product temperatures in the +2°C to +8°C range, in the controlled room temperature (+15°C to +25°C) range or at any chosen set temperature within the operating range of ±0°C to +20°C.

Key features:

  • Insulated container shell
  • Electric heating and compressor cooling
  • One energy source. Rechargeable batteries that can be recharged at standard AC power connection points
  • Enhanced air circulation inside the container ensures a low temperature gradient within the cargo space.
  • An easy-to-use control unit allowing simple operation of the container
  • Data logging functionality
  • Fully redundant charging, cooling and heating system
Envirotainer RKN e1 container Envirotainer RKN e1 container Envirotainer RKN e1 container
Envirotainer RAP t2 container Envirotainer RAP t2 container Envirotainer RAP t2 container

Envirotainer RAP t2 container

The Envirotainer RAP t2 container provides accurate and reliable protection for large shipments of temperature-sensitive products.

With an external dimension of (L · W · H) 3170 · 2230 · 1620 mm (125 · 88 · 64 in), the RAP is the largest container in the Envirotainer fleet. The RAP is only forkliftable when empty and is most commonly handled with rollerbeds.

Performance and technical details:

This model features Envirotainer’s proven dry-ice-based active temperature control system and enables air transportation of both frozen and chilled product

Envirotainer RKN t2 container

Its provides accurate and reliable protection for shipments of temperature-sensitive products.

With an external dimension of (L · W · H) 2000 · 1535 · 1620 mm (78.7 · 60.4 · 63.8 in), the RKN is the medium-size container in the Envirotainer fleet. The RKN is forkliftable.

Performance and technical details:

This model features Envirotainer’s proven dry-ice-based active temperature control system and enables air transportation of both frozen and chilled products.

Container Rknt2 Container Rknt2 Container Rknt2
CSafe RKN CSafe RKN CSafe RKN

CSafe RKN

The RKN is the only compressor-driven refrigeration unit with precise temperature management of +4°C to +25°C . The robust insulation and thermal capabilities will withstand extended hold times and delays in transit. The battery life is over 100 hours at +25°C and, because there is no dry ice, there are no special handling charges or charges for hazardous goods. In addition, the data tracking device monitors and verifies the payload temperature to aid regulatory compliance and data is easily downloadable via USB. 

The CSafe RKN is certified by the FAA, EASA, Transport Canada, Hong Kong CAD, Irish Aviation Authority and Australian CASA

va-Q-tec

The va-Q-tainer is a high-performing rental container which incorporates vacuum insulation and phase change materials to maintain the required temperature for more than 5 days. va-Q-tec’s Advanced Passive Alternative is delivered to the customer quality-checked and preconditioned, ready to LOAD & GO. The LOAD & GO Service simplifies the container handling during product loading and unloading as well as during transport, hence providing customers with a reliable packaging solution for the most challenging trade lanes. The single and double pallet solutions from va-Q-tec allow customers efficient use of payload space, preserving the efficacy, quality and value of pharmaceutical and biological products with one configuration for all seasons and hemispheres, not requiring power supply, fans or batteries.
The va-Q-tainers come in 5 sizes, each with varying payload capacities and length of performance:

6 Temperature Ranges -50 to +25°C with PCM Elements, <-60°C with Dry Ice
5 Container Sizes From 96 litres to 2 Euro/US Pallets
Ready to LOAD & GO. Delivered Quality-Checked and Preconditioned
Constant Temperature, Easy Handling, Low Risk, High Reliability
Performance at +2°C - +8°C from 120 to 230 hours

CSafe RKN CSafe RKN CSafe RKN

Opticooler RAP

Reliable: Quadruple redundancy for all critical components. Cargo temperature range: +2°C to +30°C. Temperature can be controlled to within +/- 3°C.

Cost-effective: Cargo compartment with ideal dimensions, providing space for five euro pallets or four CP-1 pallets. User-friendly touchscreen control panel is fast and easy to operate.

Independent Operation: With its extremely large battery capacity, highly advanced compressor technology and integrated CPU, the Opticooler outperforms all comparable units. Battery charging time: 4 to 6 hours. Requires no dry ice.

Opticooler RKN

Reliable: Triple redundancy for all critical components. Cargo temperature range: +2°C to +30°C. Temperature can be controlled to within +/- 3°C.

Cost-effective: Cargo compartment with ideal dimensions, providing space for one euro pallet or one CP-1 pallet. User-friendly touchscreen control panel is fast and easy to operate.

Independent Operation: With its extremely large battery capacity, highly advanced compressor technology and integrated CPU, the Opticooler outperforms all comparable units. Battery charging time: 4 to 6 hours. Requires no dry ice.

Passive Solutions

To make sure passive cargo is kept at the required temperature between aircraft and the cool facilities, pre-cooled thermal blankets are used which stabilises the environment of the shipment shielding it from extreme weather and temperature fluctuations. Constructed from a double layer of water proof PVC material, the blanket can be used as a primary or secondary protection. Pharmaceutical cargo is positioned in the aircraft to allow for quick off loading and priority movement to the cool facilities in the hub.

Key Features and Benefits

  •  Pre-cooled in +2°C to +8°C cool room before applied to maximize effectiveness

  •  Protection up to 45min at 45°C

  •  Minimises temperature shocks

  •  Sealed with velcro for quick attaching and removal

  • Extensively tested by supplier and Etihad

 

Let us help you with your enquiry

* In order to provide you with our services, it is necessary for us to have accurate and current information about you. Before sending the completed form to us, please check it to have all the provided information accurately. If you are concerned that any of the information we hold about you is incorrect, out of date or may be used inappropriately, please contact us in any forms set out in our contact details section.

Need more help? Speak with us 


With our 24/7 operational call center, you can reach us anytime to help you with your inquiry

Contact your local Etihad Cargo office